Privacy Policy

The e-Mandarin website is owned by e-Mandarin, which is the controller of your personal data.

We have adopted this Privacy Policy, which sets out how we process the information collected by e-Mandarin and explains why we need to collect certain personal data from you. Therefore, you should read this Privacy Policy before using the e-Mandarin website.

We take care of your personal data and are committed to ensuring its confidentiality and security.

Personal Information We Collect:

When you visit e-Mandarin, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the site, we collect information about the pages or courses you view, which websites or search terms referred you to the site, and how you interact with the site. We refer to this automatically collected information as “Device Information.”

We may also collect personal data that you voluntarily provide to us (including but not limited to first name, last name, address, payment information, etc.) during registration in order to fulfill the agreement.

Why We Process Your Data:

Our top priority is data security, and therefore we only process the minimum user data strictly necessary to maintain the website’s functionality. Automatically collected information is used only to identify potential abuse cases and to generate statistical information regarding website usage. This statistical information is not aggregated in a way that identifies any specific user.

You may visit the website without telling us who you are or revealing any information that could identify you as a specific individual. However, if you wish to use certain features of the website, receive our newsletter, or fill out a form, you may provide personal data such as email, first name, last name, city of residence, organization, and phone number.

You may choose not to provide your personal data, but in that case, you may not be able to use some website features. For example, you may not be able to receive our newsletter or contact us directly through the website.

Users who are unsure about which information is mandatory may contact us at:

contact@e-mandarin.com or e-mandarin@outlook.com.

Your Rights:

If you are a European resident, you have the following rights regarding your personal data:

• Right to be informed – you have the right to know how your personal data is collected, used, and stored.

• Right of access – you may request a copy of the personal data we hold about you.

• Right to rectification – you may request correction or update of inaccurate or incomplete information.

• Right to erasure – you may request deletion of your personal data under certain conditions.

• Right to restrict processing – you may request that we limit how your data is processed.

• Right to data portability – you have the right to receive your data in a structured, commonly used, machine-readable format and transfer it to another organization.

• Right to object – you may object to the processing of your data under certain grounds, including direct marketing.

• Rights related to automated decision-making and profiling – you have the right to request human intervention and contest decisions made solely by automated processes.

If you wish to exercise any of these rights, please contact us using the information below.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (for example, if you place an order through the site), or to pursue our legitimate business interests listed above. Please also note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to Other Websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such third-party websites. We encourage you to be aware when you leave our site and to read the privacy policies of any website that collects personal information.

Information Security:

We protect the information you provide on computer servers in a controlled and secure environment, protected against unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data under our control. However, no data transmission over the Internet or wireless networks can be fully guaranteed.

Legal Disclosure:

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to a government request.

Contact Information:

If you wish to contact us to better understand this Privacy Policy or to address any matters related to your individual rights and personal information, you may email us at:

contact@e-mandarin.com or e-mandarin@outlook.com